Returns & Exchange Policy
At ESŚTAPLES, each piece is thoughtfully designed to bring you comfort, confidence, and timeless elegance. We truly hope you love your purchase, however, please review our policy below before placing your order.
Exchanges Only
We currently do not offer refunds.
Due to hygiene reasons, we are pleased to offer exchanges within 7 days of receiving your order
Eligibility for Exchange
To qualify for an exchange, items must:
· Be unworn and unwashed
· Be free from makeup, perfume, or any marks
Sale Items
All sale items are final sale and are not eligible for exchange or refund.
Exchange Process
To request an exchange, please email us at
info@ess-staples.com your order number and details.
Once your request is approved, instructions will be provided.
Please note that customers are responsible for return shipping costs unless the item is faulty.
Faulty Items
If you believe your item is faulty, please contact us within 48 hours of delivery with clear images, and we will assist you promptly.
Thank you for shopping at ESŚTAPLES.